📦 Shipping Restrictions & Guidelines

At You3Dit, we’re committed to making digital design and manufacturing accessible, globally.  "Design globally, make locally" we say—so when delivering locally isn't an option and we need to ship our parts to clients, we also need to follow the rules of shipping safely and legally. 

This page outlines the items we can and cannot ship, size and weight limits, and other key restrictions that apply to your order.

🌍 Shipping Destinations

We currently ship to:

• All 50 U.S. states (including Alaska and Hawaii)

• U.S. territories and military APO/FPO addresses (some restrictions apply)

• Select international destinations

We do not ship to:

• Countries under U.S. trade embargo

• P.O. Boxes for oversized or hazardous materials

📏 Weight & Size Limits

Our shipping carriers enforce the following limits:

• Maximum weight: 70 lbs (for most standard services)

• Maximum dimensions: 108 inches in length, or 165 inches in combined length + girth

For larger or heavier shipments, please contact us at [support@you3dit.com] to coordinate freight services.

🚫 Prohibited Items

These items are not allowed under any circumstances:

• Explosives or fireworks

• Ammunition or firearms

• Live animals or biological specimens

• Counterfeit goods or pirated materials

• Illicit drugs or paraphernalia

• Perishable food or refrigerated goods (unless approved)

For full details, see USPS Publication 52 or FedEx Prohibited Items.

⚠️ Restricted Items (Allowed with Conditions)

The following items can only be shipped under specific conditions, such as proper packaging, labeling, or carrier selection:

Still unsure if your part qualifies? Email support@you3dit.com.

📄 Packaging & Labeling Requirements

Proper packaging protects your product and ensures compliance:

• Use double-walled boxes for fragile or heavy items

• Label all hazardous or restricted items appropriately

• Include Material Safety Data Sheets (MSDS) for any regulated chemical

We reserve the right to cancel orders that do not meet safety or packaging standards.

🌐 International Shipments

For orders outside the U.S., please note:

• Customers are responsible for customs duties, VAT, and import taxes

• Some items cannot be shipped internationally due to carrier or legal restrictions

• Delivery timelines may vary depending on your country's customs process

🚚 Special Handling Items

Items requiring extra care, packaging, or coordination include:

• Large CNC parts

• Powder-coated components

• Multi-material assemblies

Please flag these during the order process so we can prepare appropriately.

🚚 Engaging with You3Dit Clients through your parts shipments

This is a major touch point between our You3Dit clients and the designers and fabricators who transform their napkin sketches into solid objects.  We all have opened a lackluster or damaged package and know the sentiment related to that experience.  Poorly wrapped parts & products, missing pieces, improper documentation, etc.  By nature of the You3Dit process, we inherently need to trust our fabrication partners and their ability to professionally package the parts they manufacture on behalf of our clients.  Therefore, here are some guidelines to maximize our collective chance of success to drive repeat orders:

• Package professionally:

  • We encourage the re-use of packaging whenever possible, that said, use a clean, un-branded box when shipping your parts.

  • Use an appropriate sized box or container for shipping your parts.
  •  

• You3Dit Permitted Inserts / Leaflets / Communications only

  • Do not add unnecessary nor non-essential inserts, leaflets or any other non-You3Dit communications in your shipment.

Please reach out to support@you3dit.com should you have any questions or concerns about how to package your parts.

🙋 FAQ

Can I ship alcohol or vape products?
No, we do not support shipments of alcohol, tobacco, or vaping goods at this time.

Do you ship hazardous materials?
Yes, but only in compliance with local laws and carrier policies. See "Restricted Items" above.

Can I use my own shipping account or carrier?
Yes—email us in advance at support@you3dit.com to make arrangements.

What happens if I ship a restricted item without disclosing it?
We reserve the right to suspend shipments and/or refund your order if it violates our policies or puts carriers at risk.

🤝 Need Help?

If you’re unsure about your item or need assistance preparing your shipment, our team is here to help.

📧 support@you3dit.com